Family Engagement Assistant - Los Angeles
Under the direction of the Family Engagement Director, the Family Engagement Assistant provides administrative, coordination, and programmatic support to the Family Engagement Department in alignment with Friends LA’s 2Gen Model.
The FEA plays a supporting and assisting role in caregiver engagement efforts by helping to coordinate services, maintain systems, support events, assist with resource navigation, and reinforce the Strengthening Families Protective Factors. While the FEA interacts with caregivers and families, they do not serve as the primary lead for ongoing caregiver case guidance or crisis response, which is held by the Family Engagement Director (FED) and Family Engagement Manager (FEM).
The FEA supports high-quality, consistent family engagement by helping ensure systems run smoothly, information flows clearly, and caregivers are connected to resources in a timely, organized, and respectful manner.